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Provider Experience Representative

Company: VirtualVocations
Location: Vista
Posted on: May 3, 2025

Job Description:

A company is looking for a Provider Experience Representative to provide customer service to healthcare providers.
Key Responsibilities

Respond to provider inquiries and escalated calls, ensuring adherence to policies and compliance guidelines
Collaborate with relevant parties to deliver excellent customer service and resolve issues promptly
Provide accurate information regarding claims, benefits, and payments, while assisting with provider appeals and education

Required Qualifications

High school diploma/GED or equivalent working knowledge
3-4 years of experience in a high volume service center or managed care environment
Strong organizational skills and operational knowledge of data entry and computer systems
Ability to multitask and maintain professionalism in a fast-paced environment
Knowledge of medical claims, billing, and coding is preferred

Keywords: VirtualVocations, Cathedral City , Provider Experience Representative, Other , Vista, California

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