New Homes Community Sales Associate

Company: Williams Homes, Inc.
Location: Cathedral City
Posted on: May 21, 2023

Job Description:

Summary/Objective:The Community Sales Associate will be responsible for helping potential home buyers through all media inquiries and office visits to provide information a prospective buyer will need to make an educated decision if the community/home is right for them. Further, they will manage all buyers' expectations and experiences throughout the escrow process through closing.Essential Job Duties:

• Complete full model opening process (including all lights on, replacing burned out bulbs, put the toilet seats down, turn on all technology, sweep entryways, remove trash from trash cans, unlock all doors, make sure models are presentable and show home ready).
• Manage and maintain models and community as if it were your personal retail business.
• Greet and engage visitors to establish relationships, determine visitor needs and preferences, utilizing the Company's selling philosophy and training materials.
• Set outstanding expectations for how we do business.
• Provide information about the community, Company, brand, and individual homes, emphasizing key selling messages and a unique buyer value plan.
• Provide brochures, maps, mortgage information, price sheets, and any other information required.
• Provide timely and consistent follow-through with buyers from initial contact through closing and post-closing activities.
• Complete weekly buyer telephone follow-up calls to keep buyers up to date on the status of their home. Stay abreast of all community and product knowledge required to answer buyers' questions.
• Execute clean and precise paperwork and submit all contract documents and earnest money deposits it in a timely manner per company policies.
• Conduct weekly community team meetings to review the status of the community backlog, closings, starts, and community and model maintenance items.
• Provide constant communication with mortgage personnel and buyers to ensure all mortgage paperwork is submitted in a timely fashion. Maintain knowledge of buyer's mortgage status.
• Manage buyer input into company CRM system and maintain communication logs with prospects.
• Be proactive in self prospecting which includes the realtor community.
• Shop and track the competition, both new and resale market. Education, Knowledge, Skills and Abilities:
  • A minimum of 5 years real estate experience in either new homes or resale.
  • Extensive knowledge in MS Office Suite, Adobe, DocuSign, and able to learn and master company CRM.
  • Must hold a valid Real Estate Salesperson License, if applicable by state law.
  • Required to work weekends and some holidays. PI216978040

Keywords: Williams Homes, Inc., Cathedral City , New Homes Community Sales Associate, Other , Cathedral City, California