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Housekeeping Supervisor

Company: Welk Resorts Desert Oasis
Location: Cathedral City
Posted on: January 7, 2022

Job Description:

**$1,000 Sign On Bonus**


-Consistently lead in developing and implementing departmental service standards
-Maintain and model an outstanding personal appearance at all times, always in full compliance with published personal hygiene/dress code policies
-Strive to create a team spirit and inspire team performance
-Motivate associates by maintaining a positive attitude and exemplifying the vision and mission of the Welk Resort
Essential Duties and Responsibilities (other duties may be assigned):

Resort Wide:

-Consistently follow the High Five standards at all times
-Follow all company and department policies and procedures
-Attend safety meetings, keep the workplace in safe condition, and work in a safe manner
-Adhere to attendance policy and report to workstations at scheduled start times
-Propose ideas or find ways to improve services, systems and/or procedures

-Be on time and ready to work at the assigned times and station when scheduled
-Maintain a neat, well-groomed appearance at all times and adhere to uniform policy. Department provides all uniforms for employment
-Issue supplies and equipment to attendants
-Examine hotel rooms to determine needs for repairs and make recommendations to management
-Conduct safety training to new employees and in service training to other employees to explain company policies, housekeeping work procedures and to demonstrate use and maintenance of equipment
-Record data concerning work assignments, personnel actions and timecards and prepare periodic reports in a timely manner
-Perform all job related duties as assigned
-Keep closet organized and well stocked with supplies, and ensure that the closet is kept out of the walking path of guests
-Ensure that the carpet, upholstery/furniture/in each room is free of debris and that furniture is returned to its original position
-Ensure that all bed linens are clean and in good condition
-Ensure that the bathtub/shower and sink is cleaned and mirror are polished
-Ensure that the rooms are properly stocked neatly and with the proper amounts of the following:

-Fresh towels during check-ins, mini-cleans and stay over cleans
-Fresh soaps and amenities (partially used amenities are discarded during check out)
-Paper products stocked and neat
-All cookware and kitchen utensils
-All china and glassware
-Turn in all lost and found immediately to the department clerk on duty
-Report any accident or hazard' immediately
-Use good customer service skills
-Assure that all employees under my supervision follow company guidelines
-Assure that all employees follow safety rules
Supervisory Responsibilities:

Directly supervises many employees in Housekeeping. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Keywords: Welk Resorts Desert Oasis, Cathedral City , Housekeeping Supervisor, Other , Cathedral City, California

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