Clinical Customer Support Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Customer Support Specialist.
Key Responsibilities

Answer clinical-related questions regarding the use of MatrixCare Home Health and Hospice applications
Diagnose and resolve customer clinical questions or problems through telephone or electronic communication
Document new issues, FAQs, and resolutions for a knowledge base and track inbound support requests

Required Qualifications and Education

Home health or hospice clinical experience is required
Bachelor's Degree or equivalent work experience
Ability to solve clinical problems on a home health & hospice software product
Able to work in a fast-paced, collaborative environment with minimal supervision

Keywords: VirtualVocations, Cathedral City , Clinical Customer Support Specialist, Healthcare , Vista, California

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