Hospital Billing Collections Lead
Company: Change Healthcare
Location: Cathedral City
Posted on: January 5, 2020
Transforming the future of healthcare isn't something we take
lightly. It takes teams of the best and the brightest, working
together to make an impact.
As one of the largest healthcare technology companies in the U.S.,
we are a catalyst to accelerate the journey toward improved lives
and healthier communities.
Here at Change Healthcare, we're using our influence to drive
positive changes across the industry, and we want motivated and
passionate people like you to help us continue to bring new and
innovative ideas to life.
If you're ready to embrace your passion and do what you love with a
company that's committed to supporting your future, then you belong
at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include
Empower Your Future. Make a Difference.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Manages and maintains the billing processes and programs to provide
effective electronic and paper filing strategies
Serve as a resource or Subject Matter Expert (SME) for other team
members or internal customers
Provides ongoing training and education to billing staff to ensure
that policies and procedures are followed
Meets with the Billing Manager regularly to effectively communicate
and resolve billing issues, set and prioritize goals, improve
processes and review insurance and billing status
Assists with staff communication, providing updates, resolving
issues, setting goals and maintaining standards
Retrieves and maintains daily import and submission reports as well
as edit reports.
Researches and corrects claim submission reports
Manages, edits and provides monthly edit statistics
Assists with training of Billing personnel in electronic and paper
filing and data entry methods
Reviews and maintains standards of turnaround expectation, customer
Reviews bills using experience-gained knowledge of fee schedule and
medical terminology; maintains knowledge of all bills regardless of
complexity of claims, levels of service, or multiple
Works with billing manager, billing staff and client to resolve
questions, redesign workflow, and ensure efficient, accurate bills
Practice and adhere to the "Code of Conduct" philosophy and
"Mission and Value Statement" of Change Healthcare.
Other duties as assigned
EXPERIENCE Minimum of 3 years of billing experience required-
preferably across many payers (i.e. Medicare, Medicaid, Managed
Care, & Commercial) and facility types (Acute, SNF, IRF, LTAC, &
KNOWLEDGE, SKILLS & ABILITIES
Communication - communicates clearly and concisely, verbally and in
Customer orientation - establishes and maintains long-term customer
relationships, building trust and respect by consistently meeting
and exceeding expectations
Interpersonal skills - able to work effectively with other
employees, management and external parties
Must be able to demonstrate a high level of judgment attention to
detail, and resourcefulness
Working knowledge of computers and demonstrated proficiency in
using Email systems, Internet and MS office software applications
with emphasis in Word and Excel.
Knowledge of Federal and State regulations applicable to Government
and Insurance Collections.
Policies & Procedures - demonstrates knowledge and understanding of
organizational policies, procedures and systems
EDUCATION High school diploma or GED required
Join our team today where we are creating a better coordinated,
increasingly collaborative, and more efficient healthcare
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, age, sex, sexual orientation, gender
identity, genetic information, national origin, disability, or
veteran status. To read more about employment discrimination
protections under federal law, read EEO is the Law at and the
supplemental information at .
If you need a reasonable accommodation to assist with your
application for employment, please contact us by sending an email
to with "Applicant requesting reasonable accommodation" as the
subject. Resumes or CVs submitted to this email box will not be
Click here to view our pay transparency nondiscrimination
Change Healthcare maintains a drug free workplace and conducts
pre-employment drug-testing, where applicable, in accordance with
federal, state and local laws.
Keywords: Change Healthcare, Cathedral City , Hospital Billing Collections Lead, Healthcare , Cathedral City, California
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