IT Service Delivery Director
Company: VirtualVocations
Location: Vista
Posted on: May 15, 2025
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Job Description:
A company is looking for a Lead Director of IT Service
Delivery.
Key Responsibilities
Own the strategy and governance of Jira and Jira Align platforms to
optimize service delivery
Assist in creating and maintaining the IT Services roadmap,
aligning cross-team initiatives and managing dependencies
Lead strategic change initiatives to streamline service delivery
processes and implement emerging technologies
Qualifications
10+ years of experience in program management or service delivery
leadership, with at least 3 years in a managerial or director
role
Deep expertise in Jira platform administration and governance
Experience in leading process transformation and change management
efforts
Proven experience managing AI tool implementations or digital
automation projects
Strong strategic thinking abilities, capable of operating at both
executive and tactical levels
Keywords: VirtualVocations, Cathedral City , IT Service Delivery Director, Executive , Vista, California
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