Aftermarket Sales Engineer
Company: Orion Talent
Location: San Diego
Posted on: November 19, 2023
Orion Talent, the nation's largest military recruiting firm, is
currently recruiting transitioning or former military professionals
for Aftermarket Sales Engineer positions with a leader in the
supply and service of boilers, pumps and accessories for industrial
and commercial customers.
Location: San Diego, CA
Compensation: $90K+ base depending on qualifications and experience
+ performance bonus.
Travel: Travel is required for this position to customer sites with
out-of-area and possible overnight travel expected. Occasional
travel to all RFM Co. office locations within its operating cities,
with out-of-area and overnight travel expected.
Shift: Full-time position. Days and hours of work are Monday
through Friday, 7:00 am to 4:00 pm. This position regularly
requires long hours and travel work as job duties demand.
Benefits: Mileage reimbursement, company phone, and expense account
are also provided. In addition to excellent compensation packages
provided by the company, the following benefits are provided:
--- Company and Factory Training
--- Medical and Dental Plan
--- Paid Vacation & Holidays
--- 401(k) Retirement Plan with Employer Contribution
As an Aftermarket Sales Engineer, you will maintain existing
customer relationships, sale contracts for maintenance
service/repairs, replacement/modifications of the complete product
and service offerings, including commercial/industrial burners,
boilers, pumps, and related accessories. This effort involves
regular contact with the end-users and plant engineers who operate
equipment. You will work outside of the office three to four days a
week and in the office one to two days per week for meetings and to
complete necessary paperwork You will report to the Sales Manager
or V. P. of Sales - Aftermarket. You will proactively call on
contractors, specifying engineers and end users to develop
long-term relationships and generate sales prospects. You will
provide quotations to customers, coordinate equipment purchases
with vendors, and work with the Department's administrative
personnel to process needed paperwork for both vendors and
customers. Additional responsibilities will include:
--- Evaluate basic boiler room systems (steam and hydronic).
--- Provide quotations to customers, assist the department's
personnel, dispatcher and assist with scheduling of work and
monitor billings, costs, and inventory, related to the job
--- Responsible for appraising the customer's service needs for the
repair of various products including boilers, burners, boiler
accessories, and other heat producing equipment including any other
product offerings. You must be willing to further their knowledge
in product line area.
--- Provide boiler sizing and application support, equipment
assistance, and assist the Sales Team with operations.
--- Understand contractors, engineering sites, and industry
requirements. This will require spending time in the field with
Equipment Sales Personnel.
--- Have a good personal image, and have empathy for customer's
problems, and essentially do what is necessary to resolve them.
Must respond promptly and efficiently, promote the goodwill of the
company, and assist sales improvements.
--- Proactively communicate with customers to develop long-term
relationships with a goal to generate and renew service contracts.
Work with the Service Manager and Dispatcher for all schedules and
--- Support customer billing and costing as needed for accurate
accounting. Develop a complete understanding of procedures,
warranty, and material return policies.
--- Expected to be out of the office maintaining responsive
communication with customers to provide proposals. Maintain the CRM
database and provide copies of proposals to the office.
--- Collaborate with other team members to assist in job layout and
review (job walks, quote help) when assistance is needed.
--- Bachelor's degree in engineering (mechanical engineering
strongly preferred) or a similar technical field (i.e. Navy Nuclear
Program) with minimum five years of related work experience, or an
equivalent combination of education and work experience. Requires
technical and financial expertise to effectively and independently
estimate and sell company solutions and service product lines.
--- Good knowledge in appraising the customer's needs for the sale
of various products including boilers, burners, boiler accessories,
and other heat producing equipment. Must be willing to further your
knowledge in these areas and any others that will be applicable to
the company's growth.
--- Must have the ability to provide some boiler sizing and
application support as needed on the various boilers to assist in
proper equipment operation and selection. You will be expected to
seek the necessary level and frequency of training from the
company's resources, including factory training, in order to become
proficient in these areas.
--- The company services and sells equipment that is a part of a
larger system. It is important and, therefore, required that
Outside Sales Engineers provide quotations and other evaluations
detailing work sufficiently to avoid misunderstandings between the
company's work and the project requirements or customer
--- Strong language skills as well as industry specific
--- Computer skills. All Outside Sales Engineers must become
reasonably proficient with Word, Excel, and CRM, the company's
contact management program. Factory equipment selection and pricing
programs are also utilized.
--- Ability to produce detailed quotations pertaining to customer
requirements, service/start-up reports, warranty claims, and
Keywords: Orion Talent, Cathedral City , Aftermarket Sales Engineer, Engineering , San Diego, California
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